Policies & FAQs

Ordering
Orders are not guaranteed until you have completed check out and have an order number.   Placing an item in your cart does not guarantee or reserve that item for you.    

"Limit 1" Varieties
"Limit 1" varieties will be limited to 1 per household. If more than 1
tuber is purchased the entire order will be canceled and refunded. (Unfortunately our platform does not have an option limit these - so we are on the honor system).

Shipping
Presold tubers will begin shipping the end of March / beginning of April, weather permitting.   We DO NOT offer early shipping and do not ship with heat packs, so your package will not ship until freezing temperatures are no longer an issue in your area or any area that the tubers might pass thru between us.   All tubers will ship from Everett, WA.

All tubers will ship in individual zip top bags.  Condensation is often found in them due to temperature differentiation while shipping.   Upon receipt, please immediately remove your tubers and move to your preferred storage method.

To help you save on shipping costs and to be kind to the environment, we may ship your package in an upcycled shipping box and / or use upcycled packing materials. 

We ship to continental United States.  Tubers will ship via USPS Priority Mail.    
Rates will be:
1-4 tubers $12
5-15 tubers $15
16+ tubers $20 

Combined Shipping
If you place multiple orders using the same email and shipping address we can combine the orders and you will be credited for the difference in shipping when the order ships.    They can not be retroactively combined if different addresses are used.    If you wish to combine orders please send an email to hello@dragonflybloomswa.com with all the order numbers you would like combined.

Local Pick Up
Local Pick up will be available during our in-person sale on Saturday, March 21st from 11am - 4pm in S. Everett / Martha Lake, WA.   If you select local pick and can not do so during this time, please attempt to have someone else pick up for you.    Orders requested for, but not picked up will be sent a shipping invoice which will need to be paid with in 24 hours.  If the shipping invoice is not paid with in 24 hours, the order will be cancelled and you will be refunded minus a 15% restocking fee.

Variety Descriptions
Variety descriptions come from a combination of data from the American Dahlia Society Classification System and commentary from my own growing experience.    Any errors in data are likely mine.  If you find one, please let me know by emailing hello@dragonflybloomswa.com

Guarantee / Refund Policy
All tubers are pulled and individually inspected in the week prior to shipping.  Each tuber will be firm and have a circled visible viable eye and will be individually packaged.  Prior to shipping they will be photographed for later comparison if needed and/ or insurance claims for lost packages.

You will receive and email notification when your package ships.  Upon receipt of your tubers, please open them immediately.   You have 48 hours from the time stamp of your package delivery to notify us of any issues.   If you will not be home within this time frame it is your responsibility to find someone to retrieve and inspect your tubers.

If you receive a tuber in poor condition,  please email hello@dragonflybloomswa.com with your concerns and a photo/video within 48 hours of delivery.   After this time you assume all responsibility.    Please refer to provided instructions for storage, planting and care of your dahlias.  We do not refund for loss in storage, rot, lack of bloom or disease.  

If for some reason once bloomed, the tuber is not the variety purchased (highly unlikely - I'm a Virgo) please contact hello@dragonflybloomswa.com with photo evidence before Oct 1, 2026.   In this situation, you may choose to be credited for the cost of the tuber (not including shipping) or be given the correct variety in 2027 (assuming I still grow it). 

In kindness, PLEASE contact us before posting anything regarding a issue with your order on social media.  We truly want to be happy with your tubers!

If for any reason tubers are lost in storage before shipping, you will be fully refunded for that tuber and it's associated shipping cost.

Growing Practices
We proudly raise our dahlias using organic methods.  We soil test yearly to know how to best support our plants.    We plant each tuber with dry brix molasses (insect resistance), worm castings and other amendments per our soil test.   We spray with brix molasses and foliar feed throughout the growing season.   We also treat with nematodes 4x a year.   We use beneficial insects & essential oil blends for additional support as needed.  

Inspections / Sanitation / Virus Protocol
We are fully inspected and certified each year by the Washington Department of Agriculture.

Sanitization is taken VERY seriously around here!   All tools are sanitized at the beginning of each work day and snips are sanitized for a minimum of 5 minutes between each plant when cutting blooms.    When dividing tubers all tools are disinfected for a minimum of 5 minutes between each clump.   We moved part way thru the season to disinfecting with Virkon S and this will be our method going forward.  

If a plant isn't thriving or is suspicious for disease it is immediately culled.  Not worth the chance!   We purchase our own tubers from growers who use practices similar to ours.   All this being said, because dormant virus is prevalent (ADS predict 87% of plants) we can not guarantee that your tubers do not carry dormant virus.  For more information on virus in dahlias and why we follow these protocols visit the American Dahlia Society.